Firework Extravaganza & Funfair! Thurs 5 Nov 2026

Do I need a Seaty account to buy tickets?

No, you can purchase tickets without creating a Seaty account. The checkout process is quick and simple. However, if you create an account using the same email address you used for your purchase, you’ll be able to access all your tickets in one place by visiting the “My Tickets” section once signed in.

How do I create a Seaty account?

Click the ‘Sign up’ button on the top right of most pages on Seaty’s website. You can create an account using email (with verification code), Google, Microsoft, or Apple. After signing up with email, check your email for a 6-character security code to verify your account. Sometimes verification emails end up in your junk folder, so check there if you don’t see it in your inbox.

I forgot my Seaty password. How do I reset it?

On the sign-in page, click ‘Forgot password?’ and enter your email address. Seaty send you a password reset link. Check your junk folder if you don’t receive it within a few minutes.

Can I use the same Seaty account for different organisations’ events?

Yes! Your Seaty account works across all events on the platform. Whether you’re attending a school play, theatre production, or community event, you use the same account for everything.

Want to know more about how to buy tickets using Seaty?

Visit their website for further information and read their Step-By-Step Booking Guide.

Where are my tickets?

If you created a Seaty account using the email address from your purchase, sign in and visit the “My Tickets” section. All your tickets will be there, organised by event and date. If you didn’t create an account, check your email for the confirmation message with your ticket details.

I lost my ticket email. How can I get my tickets?

Sign up for a Seaty account using the email address you used to purchase tickets. Once signed in, go to “My Tickets” and all your purchases will appear automatically. If you used a different email address, contact the event organiser with your order details.

Can I access my tickets offline?

Yes! Once you’ve viewed your tickets whilst online, they’re cached on your device. You can access them even if you’re at a venue with poor mobile signal. The Seaty mobile app also supports downloading tickets for offline viewing.

• Click here to download the free Seaty App for iOS (iPhone and iPad)
• Click here to download the free Seaty App for Android

Do I need to print my tickets?

No, digital tickets work perfectly. Most venues scan QR codes directly from your phone screen. However, if you prefer printed tickets, you can print the confirmation email or your ticket PDF if the organiser provides one.

Is there a Seaty mobile app?

Yes! The Seaty mobile app is available for iOS devices (iPhone and iPad). The app is designed for managing your tickets, accessing QR codes at venue doors, and viewing event information on the go. Note that ticket purchasing is currently done through the website, but your tickets automatically appear in the app once purchased. Android app availability may vary – check the Google Play Store:

• Click here to download the free Seaty App for iOS (iPhone and iPad)
• Click here to download the free Seaty App for Android

Can I add tickets to my Apple Wallet or Google Wallet?

Yes! This is the fastest way to access your tickets at the venue. When viewing your tickets on the website or in the Seaty mobile app, look for the “Add to Apple Wallet” (iOS) or “Add to Google Wallet” (Android) button. Your tickets will then appear on your lock screen when you arrive at the venue.

How do I use my mobile ticket at the venue?

Open your ticket on the website or in the Seaty app (or wallet pass) to display the QR code. Increase your screen brightness to maximum, hold your phone steady toward the scanner, and wait for confirmation. If you have multiple tickets, show each QR code individually.

My QR code won’t scan. What should I do?

First, increase your screen brightness to maximum and clean your screen. Try holding your phone at different angles or distances (6-12 inches usually works best). If it still won’t scan, try using your digital wallet pass instead, or ask one of our volunteers for manual entry using your ticket ID.

Are there booking fees?

Booking fees cover the cost of payment processing and platform services and they are absorbed by St Annes Cricket Club. The price of your ticket is always shown clearly before you confirm your purchase. There are no hidden extras or booking fees on top.  The price you see is the price you pay! Simply add the ticket to your order and attend the event.  That’s it!

Can I get a refund if I can’t attend?

This is a one-off event and tickets are non-refundable and non-transferable..

When should I arrive at the venue?

Check your ticket and the event page for any specific arrival instructions. We recommend arriving any time from 4pm for this event.

What should I bring to the venue?

Your mobile phone with your digital ticket or your printed ticket. We also recommend bringing your booking confirmation email just in case. Some events may have specific requirements (like asking for ID for those age 18 and over). This event does not require any ID to gain entry, but we may ask for ID should you purchase alcoholic drinks at any of our bars.

What happens if I arrive late?

Admission is permitted at any time up until the clubhouse closes at 11pm, but if you wish to watch the firework display and enjoy the funfair rides, please arrive by 7:30pm.

The event is cancelled. How do I get a refund?

Tickets for this event are non-refundable.

When will my payment be taken?

For card payments, your payment is processed immediately when you complete checkout.

Can I pay in instalments?

Ticket purchases require full payment at checkout.

I was charged incorrectly. What do I do?

Please contact us if you have a query.

Can I transfer my tickets to someone else?

All tickets are non-transferable.

I need to cancel my order. How do I do that?

All tickets are non-refundable.

Can I buy additional tickets for the same event?

Yes! Return to this page, click the BOOK NOW button and make another purchase. If you use the same email address, all your orders for that event will appear together in your account.

The Seaty website isn’t working. What should I do?

Try refreshing the page or using a different browser. Clear your browser cache if problems persist. If you’re on mobile, try the desktop site or vice versa. Seaty support all modern browsers including Chrome, Firefox, Safari, and Edge.

I’m not receiving emails from Seaty.

First, check your junk or spam folder, as our emails sometimes end up there. Add support@seaty.co.uk to your contacts to ensure future emails arrive in your inbox. If you still don’t receive emails, contact them at support@seaty.co.uk.

My payment failed. What went wrong?

Common causes include insufficient funds, incorrect card details, or your bank declining the transaction. Try again with the correct information, or use a different payment method. Contact your bank if the problem continues, as they may be blocking the payment.

I can’t see my tickets after purchasing.

If you created a Seaty account, make sure you’re signed in with the same email address you used for purchase. Pull down to refresh the “My Tickets” page. If tickets still don’t appear, contact us with your order details.